Alerts
Get notified when usage, latency or errors cross a threshold
Alerts watch your organization's metrics and email the selected recipients when a threshold is breached. Owners and Admins create and manage rules on the Alerts page, and every firing is logged in Alert history with its timestamp and value.
Alert types
CU usage threshold
Monthly compute units cross a percent of your plan limit
Organization
All plans
Overage
Usage goes past the plan limit by a chosen percent
Organization
Growth, Pro
High latency
Average latency for an app on a chain exceeds a value over a window
App and chain
Growth, Pro
Error rate spike
Error rate for an app on a chain exceeds a percent over a window
App and chain
Growth, Pro
Daily CU limit reached
An app uses its whole daily compute unit allowance
App
All plans
How rules work
A rule has a threshold, notification recipients, and, for latency and error rate alerts, a measurement window and a cooldown between repeat notifications. CU usage and overage alerts have no cooldown: they fire once per billing cycle and reset at rollover.
Recipients are members of your organization. Each firing emails them the alert name, the current value against the threshold and a link to the relevant dashboard view. Alert emails never contain endpoint URLs or API keys.
The daily CU limit alert works differently. It is sent automatically to Owners and Admins when an app reaches the daily CU limit set in its usage limits, so there is no rule to create and it does not count toward your rule limit. Requests to that app are then refused with HTTP 429 and the code app_daily_cap_exceeded until the limit resets at 00:00 UTC. The app stays active, your other apps are unaffected, and refused requests cost no compute units.
Plan limits
Free
1
CU usage only
Growth and Pro
100
All four
Deactivating a rule frees a slot. On a downgrade to Free, rules are deactivated and preserved, and upgrading restores them.
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